Visitors to your website want a quick answer. They often don't want to first fill out an extensive contact form and then wait for a response. With a WhatsApp chat button, they can ask their question directly via a channel they already use daily.
That is why we have completely revamped Best4u Quickchat. With version 1.11, contact via WhatsApp becomes not only easier, but also better tailored to your availability, branding, and website.
What is Best4u Quickchat?
Best4u Quickchat is a floating WhatsApp chat button placed on your website. When a visitor clicks the button, a WhatsApp conversation with your business number opens immediately.
No complicated API connection is required for this. You also do not need a subscription to an external chat system. Messages simply arrive via WhatsApp on the phone or computer you normally work on.
That makes Quickchat an accessible solution for companies that want to respond to visitors quickly and personally.
Why a WhatsApp chat button on your website?
A contact form remains useful for extensive requests, but for short questions, WhatsApp is often faster and more accessible.
For example, a visitor can ask questions directly about:
- a product or service;
- prices and options;
- opening hours;
- availability;
- an ongoing order;
- making an appointment.
Because the visitor does not first have to fill in various fields, the step to making contact becomes smaller. You make it easier for visitors to start a conversation at the moment their interest is greatest.
What is new in Best4u Quickchat 1.11?
Version 1.11 includes various improvements that allow you to better align the chat button with your organization and website.
Set opening hours for your WhatsApp chat
Your chat button no longer needs to be visible 24 hours a day. You decide on a daily basis when visitors can contact you.
You can set a day as:
- available all day;
- available between certain times;
- completely closed.
Outside the set opening hours, the chat button is automatically hidden. This prevents visitors from starting a conversation at a time when no one is available to answer.
Opening hours that extend beyond midnight are also possible. For example, are you available until two in the morning on Fridays? You can simply set that up.
Add exceptions for holidays and closures
Not every week is the same. Your availability times may vary during holidays, vacations, company outings, or a temporary closure.
Therefore, in Quickchat, you can add exceptions for one specific date or a longer period. For such an exception, you set custom times or disable the chat button completely.
An exception always takes precedence over the normal weekly schedule. Additionally, you can add an internal note so that you can easily see later why the exception was set.
A chat button that stands out in a natural way
A chat button must be visible but should not feel intrusive. Therefore, Quickchat initially appears as a calm, normal button.
After a second and a half, the message icon appears with a brief vibration. This resembles the way a chat app announces a new message. As a result, the animation feels more natural and the button grabs attention at the right moment.
Has a visitor already opened the chat? Then the animation will not play again.
Fully customize the chat to match your branding
Best4u Quickchat can be extensively customized to match the design of your website.
You set the colors yourself of, among other things:
- the chat button;
- the chat window;
- the text;
- the messages;
- the input bar.
In addition, you can also use colors that are already in the color palette of your WordPress theme.
Additionally, you choose from six different icons for the chat button. You decide whether the button appears in the bottom left or right corner and how far it is from the edges of the screen.
All changes are displayed immediately in a live preview. This way, you see right away what the chat button will look like to your visitors.
Optimized for smartphones
A large portion of website traffic nowadays comes via smartphones. Therefore, the mobile view of Quickchat has been further improved.
On a smartphone, the chat window opens as a full screen that slides up from the bottom. This ensures the content remains clearly readable and easy to operate, even on smaller screens.
For mobile, you can also set a separate distance to the corner. This prevents a setting that works well on a desktop from taking up unnecessary space or overlapping other elements on a phone.
Protected against unwanted theme formatting
WordPress themes often contain general CSS rules for buttons, forms, text fields, and other elements. These rules can sometimes unintentionally change the appearance of a plugin as well.
In the updated version, Quickchat is better protected against the styling of your WordPress theme. As a result, the chat window continues to look exactly as you have configured it.
So, what you see in the settings is also what your visitor sees on the website.
Is WhatsApp chat suitable for every website?
A WhatsApp chat button is particularly suitable for businesses where personal and quick contact is important.
For example, think of:
- service providers;
- webshops;
- real estate agents;
- installation companies;
- healthcare providers;
- advisors;
- car companies;
- hospitality businesses;
- local entrepreneurs.
The chat button does not completely replace your contact form or email address. It is primarily an additional contact option for visitors who want to quickly ask a short question.
By offering various contact options, you let visitors choose the method that suits them best.
Are you already using Best4u Quickchat?
Then you don't need to do anything. The new version will be automatically rolled out in the coming weeks on websites where Best4u Quickchat is already active.
Your existing settings will be retained. The new opening hours feature is disabled by default after the update. Therefore, the visibility or functionality of the chat button will not change until you enable this feature yourself.
Best4u Quickchat on your website
Do you want to give visitors the option to get in touch quickly and easily via WhatsApp? With Best4u Quickchat, you add a user-friendly chat button that matches your branding and accessibility.
Fill out the form below and start your application.