Privacy and cookie statement
This privacy & cookie policy was last updated on 27 November 2017.
Personal data is collected and cookies are placed via our website. As Best4u, we respect the privacy of visitors to our website and ensure that the personal information you provide to us is treated confidentially. We will therefore only process your personal data in accordance with privacy legislation.
Purposes of data processing
We process your personal data for the following purposes:
- granting access to our website;
- making use of the functionalities on our website;
- entering into and executing agreements relating to our services;
- conducting conversations via the chat option offered on our website;
- offering our free website scan;
- offering a free quote;
- contacting you, if requested;
- gaining insight into the use of our website;
- improving and evaluating our website and services;
- to make the online offering more interesting for you by showing advertisements that match your interests;
- to enable you to email, print, or share a page via social networks, including Facebook.
We will not process your personal data for purposes other than those mentioned above, unless you have given your prior consent or we are allowed or required to do so by law.
Categories of personal data
We use the following data for the purposes mentioned in this privacy and cookie statement:
- Company name and details (insofar as these constitute personal data);
- Name and address details of the contact person;
- Email address of the contact person;
- Contact person's phone number;
- IP addresses;
- Any personal data entered by you as the content of a message.
Retention periods
We do not retain your data longer than necessary to achieve the purposes mentioned in this privacy and cookie statement.
Providing personal data to third parties
We do not provide your data to third parties without your prior consent, unless this is necessary in the context of the performance of the agreement or we are required or permitted to do so by law.
Security
We take appropriate security measures to limit misuse of and unauthorized access to your personal data. For example, we ensure that only necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly checked. Additionally, we use SSL certificates for the secure transfer of your data and communication.
Cookie policy
We use cookies and similar technologies on our website, whereby a small text file is sent to and stored on your computer, tablet, and/or mobile device when you visit our website. The information stored therein can be sent back to our own secure servers or those of the relevant third parties during a subsequent visit. For ease of reading, all such technologies are referred to as 'cookies' hereafter.
Cookies are used on our website to:
- to enable functionalities of the website and to protect the website (technical or functional cookies);
- to analyze the use of the website and to improve the website based on that (analytical cookies);
- to make the online offering more interesting for you by showing advertisements that match your interests (advertising cookies);
- to enable you to email, print, or share a page via social networks (social media cookies);
- enabling the additional functionalities on our website (other cookies).
Please note: the privacy policy of third parties may change regularly.
Technical or functional cookies
Some cookies ensure that certain parts of the website function correctly and that your user preferences are retained. For example, cookies may be used to properly render fonts, to remember your browsing session on the web server so that you can view the website, or to remember a search term used within the website or a selected filter. The technical and functional cookies we use include:
- Google AJAX search API (this cookie enables the search function on the website);
- Disqus (this cookie makes it possible to post comments on messages on this website).
Analytical cookies
Furthermore, we use cookies to gain insights into the use of our website, and to improve it based on these insights and thereby increase ease of use.
The analytical cookies we use for this are:
- Google Analytics and Google Analytics Audiences
We use these cookies so that Google can provide us with insight into how our website is used, to provide us with reports about the website, and to offer us information about the effectiveness of our campaigns. The information we obtain in this process, including your computer's address (IP address), is transferred to Google and stored by Google on servers in the United States. We have entered into a data processing agreement with Google in which agreements have been set out regarding the handling of the collected data. In this agreement, we have not permitted Google to use the obtained information for other Google services. However, Google may provide information to third parties if Google is legally required to do so, or insofar as these third parties process the information on behalf of Google. We have no further influence on this. You can find more information about data processing by Google Analytics and Google Analytics Audiences in the Google Privacy Policy.
- Visual Website Optimizer
This cookie enables us to perform A/B testing, among other things to test improvements to our website. For more information about this cookie, please refer to the Privacy Policy of Visual Website Optimizer
Advertising cookies
In addition to the above-mentioned cookies, we use the following advertising cookies to improve your online advertising experience and to provide us with insight into our campaign performance:
- Double Click (this cookie ensures, among other things, that you do not see the same advertisement multiple times, see the for more info Google Privacy Policy);
- Facebook Custom Audience and Facebook Impressions (this cookie allows us to show you personalized advertisements, see the for more info Facebook Privacy Policy).
Social media cookies
To enable simple integration with various social media websites, we use the following cookies:
- Facebook Connect (see the for more info Facebook Privacy Policy).
Other cookies
To provide the additional functionalities, we use the following cookies on our website:
- Zopim (this cookie enables the use of our chat function, see the for more info Zopim Privacy Policy).
Enabling and disabling cookies
You can set your browser to only accept the saving of cookies when you consent. For more information on this, consult your web browser's manual. Please note: many websites do not function optimally if cookies are disabled.
Delete cookies
Many cookies have an expiration date. If an expiration date is set, the cookie will be automatically deleted when the expiration date expires. You can also choose to manually delete the cookies before the expiry date has expired. Consult your browser manual for this.
Third party websites
This privacy and cookie statement does not apply to third-party websites connected to our website via links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using them.
Rights of data subjects
If you have provided us with personal data, you can send us a request to view, modify, transfer, or delete this data. You can submit this request by sending an email to support@best4u.nl, or by contacting us by phone at 0575 – 512 125.
Amendments to this privacy and cookie statement
We reserve the right to amend this privacy and cookie statement. Changes will be published on this website. It is recommended that you consult this privacy and cookie statement regularly so that you are aware of these changes.
Personal Data Authority
Naturally, we are also happy to assist you if you have complaints about the processing of your personal data. Under privacy legislation, you have the right to lodge a complaint with the Dutch Data Protection Authority regarding our processing of your personal data. You can do so by contact contact the Dutch Data Protection Authority.
Contact information
If you have any further questions and/or comments after reading our privacy and cookie statement, please contact us via the contact details below.
Company: Best4u CMS BV
Address: Hanzeweg 1c
7418 AW Deventer
Phone number: 0575 - 512 125
E-mail: support@best4u.nl
KvK: 08175804